View Previous Questions Submitted to Support

Have you ever wanted to view a previously written question or answer you have received from Studio Designer? Setting up a Zendesk login will allow you to do this. 

So if you go to our help center and create a Zendesk log in you will be able to see a history of all of your questions, and the responses you have received from our team. 

Steps:

1. To do this go to the support center icon that is located at the top right of the screen. 

Screenshot_at_Dec_09_13-06-02.png

2. Once you have selected this you will see an option that says "Studio Designer Support" and "Get Answers", go ahead and select "Get Answers". 

Screenshot_at_Dec_09_13-06-34.png

3. Now in the top right there will be an option to sign in or create a Zendesk login. You can either sign up or login here.

Screenshot_at_Dec_09_13-07-08.png

4. Once you are logged in there will be your name next to what would be a profile picture in the top right corner and in the dropdown you will see an "Activities" selection. If you select this it will show a history of all of your questions you have submitted to Studio Designer. And our responses. 

Screenshot_at_Dec_09_13-08-13.png

Comments

0 comments

Article is closed for comments.